In 2015, it was announced that the UK’s ISDN telephone network will be switched off in 2025. Any new orders or amendments to ISDN services will no longer be accepted as of 2020.

While 2025 may seem a long way off, 2020 is only a few months away.

If your business uses ISDN lines, the switch-off is going to have a significant impact on your business unless you migrate to a VoIP service.

Why do I need to migrate?

Although the PSTN and ISDN switch off won’t be taking place until 2025, as of 2020 businesses will no longer be able to request new orders or amendments to ISDN services.

45% of UK businesses have already adopted VoIP services and the uptake of VoIP services (SIP Trunks and Hosted PBX) is on an upward trajectory.

Alternatives to PSTN and ISDN

SIP Trunks and Hosted PBX are reliable, flexible and cost-effective alternatives to ISDN.

Sip Trunks: With a suitable internet connection, SIP Trunks enable business voice calls to be routed through the internet. Businesses can see the benefits of competitive call rates (including international calls). For legacy PBX systems which do not allow VoIP, ISDN conversion units can be installed which convert analogue calls to SIP, without affecting any aspect of the existing system. This eliminates costs such as hardware purchases, installation and maintenance costs.

Hosted PBX: Instead of an on-premise PBX, a virtual PBX in the cloud delivers business phone services over your internet connection using VoIP technology. Hosted PBX phone services are affordable, simple to manage and feature-rich.

The business benefits of VoIP

There are many business benefits for switching to VoIP:

Cost savings: Save up to 80%. Competitive call rates (inc. international calls) and free calls between your offices.
Mobility: Work from anywhere, across any device, anywhere with an internet connection.
Feature-Rich: Hundreds of features.
CRM Integration: Integrate your CRM, ERP and Accounting System with your phone system.
Scalability: The scalability provided by VoIP makes it easy to expand as your business grows.

What you need to consider before moving to VoIP

VoIP uses minimal data compared to other services; however you still need to ensure that your bandwidth has the capability to deliver voice on top of everything else. If you don’t have enough bandwidth then you could experience poor audio quality as a result.

Infinitel is a trusted and experienced business internet provider, dedicated to providing the best connectivity solutions for your business. Our business internet services provide guaranteed VoIP call quality as we can apply quality of service free of charge.

Does your phone system support VoIP?

Most of the latest office phone systems support VoIP. For legacy systems which do not allow VoIP, Infinitel can install and manage ISDN conversion units which convert analogue calls to SIP, without affecting any aspect of the existing system. This eliminates costs such as hardware purchases, installation and maintenance costs.

Be ready for the future

We would highly recommend businesses to consider migrating to VoIP sooner rather than later. By converting to a modern voice solution now, you’ll be protecting any future investments you make within your communication network. When the ISDN network is turned off, you’ll be ready for it.

Our experts have already made the switch for both small and large enterprises across the UK, instantly improving the running of their business and saving them money.

If you’d like more information , talk to our experts directly on 0333 996 0029 or email [email protected]