Infinitel is the optimal choice for Direct Routing. We are a leading international voice provider, carrying millions of minutes for our customers each year- with full PSTN replacement in 40+ countries and number coverage in 100+ countries.
We are fully skilled in this type of deployment, and we have already rolled out a number of systems to small and large organisations.
We use Ribbon Communication’s Microsoft-Teams certified Session Border Controllers (SBCs) to deliver our Direct Routing service. A Direct Routing solution that includes a Ribbon SBC is fully supported by Microsoft.
Our team has decades of experience delivering expert telecoms solutions for businesses domestically and globally. We have the knowledge and expertise to recommend and deliver the right solution – and we only work with businesses, so we understand exactly what level of service you need and expect.
You need to know you’re getting the best solutions for your business. That’s why Infinitel works with only the best service providers and manufacturers such as Vodafone, EE, O2, Yealink, Fuse 2, Ribbon, Fanvil, Poly, Mikrotik and more. Working closely with world-class technology partners ensures we are providing our customers with reliable, high quality services which work perfectly for your business.
Our team are all experts in the industry with over a decade of experience under their belt. They know their stuff and are perfectly-placed to guide you through the process, advise you through your problems, and find a solution that’s right for you, every time. Although we’re all industry experts, we know that not all of our clients are. That’s why we always talk to our customers in layman’s terms and plain English, or according to your own level of understanding. Our aim is to help you through things as clearly and easily as possible, not to bog you down in technical jargon and leave you out of the loop.
Our support team are all based here in the UK. That means that you don’t have to worry about lengthy hold times or not being able to get hold of us. We know that it’s important for our clients to be able to speak to the experts who installed their systems, so we make sure that you can. We’re incredibly proud of our around-the-clock customer service. We’re here to support you 24 hours a day, 7 days a week. Our services make sure your business is always up and running with no stress. On top of this, we proactively monitor every aspect of our network and all customer’s equipment is monitored 24/7. This means that we’re likely to know about your problems before you do anyway, and we can make changes to your system remotely, avoiding any disruption to your business.
For more information on Direct Routing for Microsoft Teams or any of our services, please call us today on 0333 996 0029 or email us at [email protected] and one of our specialists will be in touch shortly.