Small Business Phone Systems

Improve your communications
with infinitel’s business phone systems

infinitel yealink business phone systems

When choosing a phone system for your business, you want something that gives you freedom and flexibility, boosting communication and productivity. At Infinitel, we are specialists in cloud communication tools and business VoIP (Voice over Internet Protocol) solutions to give you an alternative to traditional phone lines.

Voice over Internet Protocol enables voice calls to be made over the internet rather than the traditional phone network, providing a business-grade solution that is cost-effective, secure, and provides you with better business communication tools.

Our business phone systems include: SIP trunking, direct routing for Microsoft Teams, cloud telephony with CloudFusion cloud-based technology, and unified communications with Cloud 3CX. As a leading provider, we work with and understand the needs of businesses of all sizes. Whatever your needs, we’ll work with you to find the best solution and office phone system for your business.

Infinitel are different

Here’s why:

With decades of experience in the industry, the team here at Infinitel are business phone system experts. You will benefit from our knowledge and expertise to guide you to the perfect solution, every time. Choose Infinitel to discover seamless cloud communications with the quality, resilience and reliability of working with a leading and proven phone system provider.

As we only work with businesses, we understand the level of service and support that you need and are always there to help when you need us the most. Our outstanding customer satisfaction rate demonstrates our commitment to helping you achieve your business’ communication goals.

Our team of industry experts have got the expertise and insight to help your business find the best phone system deal to suit your needs. We only ever speak in plain English, using our years of expertise to deliver the perfect solution for you and your business objectives. Achieve them today, and partner with a team you can trust.

Save money

VoIP business phone systems offer significant cost savings over traditional on-premise phone systems. Pricing is simple and affordable, and the low monthly costs per user/per channel are fixed and easy to manage. Cloud-based VoIP systems are also scalable which means that you’ll only pay for what you need – and the phone system is easy to expand as your business grows.

All your business voice needs from one supplier

Infinitel provides a single point of contact for all your business communications needs on a national and global scale – all under one contract from a single supplier.

Experience interoperability

Fully integrate legacy PBX or Unified Communications clients. If you have a legacy system without VoIP capabilities, Infinitel can install ISDN conversion units, converting your traditional calls to SIP.

We understand business

We only work with businesses at Infinitel. We understand the level of service and support that you need and are always there to help when you need us the most. When it comes to finding the perfect business phone system, we’ve got the knowledge and expertise to guide you to the ideal solution.

Exceptional customer service

Excellent customer service is at the heart of everything we do. If you want a trusted and proven provider that gives you 24/7 UK-based customer support, choose Infinitel. No automated lines – just dedicated professionals waiting to hear from you.

We’re experts and specialists

Our team are all experts in the industry with many years of experience. They know their stuff and are perfectly-placed to guide you through the process, and find a solution that’s right for you, every time.

Certified & trusted partners
of leading vendors including Microsoft

We have close partnerships with some of the industry’s leading vendors and manufacturers, including Ribbon, Fuse2 and Yealink. When you choose an Infinitel cloud-based VoIP system, you’ll benefit from our relationship with world-class technology partners. All infrastructure is designed for 99.999% uptime and is deployed in geographically redundant data centres.

We peer and directly interconnect with major networks and suppliers such as LINX, IXManchester, Cogent, TATA, TalkTalk, BT, M247, UKFast, LDeX, OVH, Amazon AWS and many direct peers across IX exchanges. We proactively monitor across our entire network, and our engineers will be notified in the event of an outage. The chances are that we’ll know about any issues before you do, which lets us take a proactive approach and get things sorted quickly.

We are one of the first providers of direct routing for Microsoft Teams. With our direct routing solution, you can replace on-premise PBX hardware with Microsoft Teams using Infinitel SIP trunks. Our international presence and global coverage means that your business can maximise its investment in Office 365 and Microsoft Teams. We provide DID numbers, local dial-in presence, and call routing management to emergency services in hundreds of international destinations.

Our Business Phone Systems

Direct Routing for Microsoft Teams

Want to fully integrate the world’s fastest-growing unified communications platform? Microsoft Teams is taking the business world by storm, with more and more organisations migrating their communications over to Teams each day. Direct Routing with Infinitel lets you take full advantage over Microsoft’s leading platform.

Whether you’re currently using Microsoft Teams or you’re looking to replace your existing system, Direct Routing allows you to connect Teams to Infinitel’s SIP trunks. This means that you can make external outbound calls and receive incoming calls without needing a Microsoft Calling Plan or any on-premise equipment. Bring your costs down while improving your business communications with Infinitel’s Direct Routing for Microsoft Teams.

SIP Trunking

There’s never been a better time to switch to a modern voice solution. Upgrade to modern IP enabled telephone lines now with Infinitel SIP trunking to take advantage of competitive call rates and modern IP features. The ISDN network will be switched off over the next few years. By converting to a modern voice solution now, when the ISDN network is turned off, you’ll be ready for it.

By creating an IP connection between your PBX and our network, our SIP trunks allow business phone calls to be routed through the internet via Infinitel’s network – providing a modern, cost-effective and quality voice service for any business.

Cloud 3CX

Looking for a complete Unified Communications and Collaboration solution for your business? 3CX is a complete Unified Communications solution, suitable for businesses of all sizes. Infinitel Cloud 3CX is a fully managed, feature-rich cloud-based phone system to accommodate your every need; from mobility apps for iOS, Android, Mac and Windows to advanced contact features for an affordable, fixed monthly cost.

CloudFusion

Businesses both large and small are beginning to move their business-critical services to the cloud, because it is more cost-effective and flexible. They are moving their phone systems to the cloud too – and they are choosing CloudFusion.

Infinitel CloudFusion is a cloud-based business VoIP phone system offering a full range of phone system features, all for one low monthly cost. CloudFusion delivers cloud-based business phone services with all the features that organisations expect from a traditional phone system, plus unified communications across instant messaging, mobile apps, video conference calls and more.

Why Upgrade to Infinitel’s Business Phone Systems?

Give your business a competitive edge with Infinitel’s business phone systems. Infinitel’s business VoIP systems ensure your business communications are seamless and employee productivity remains high regardless of location.

Is your business struggling with an old and inefficient office phone system that isn’t meeting your requirements? Or will you be impacted by the ISDN switch-off?

If so, now is the time to upgrade your business phone system and take advantage of the advanced features and many benefits that our range of cloud-based VoIP systems offer.

Cost-Effective

Getting the most out of your investments is important for any business, especially if it plays a vital role in your day-to-day operations. Infinitel’s business phone systems offer far greater value for money compared to traditional on-premise phone systems.

Because your calls are routed via the internet, you can dramatically reduce your office telephone bill and will no longer be responsible for the long-term operating costs for hardware, maintenance, upgrades, monitoring, service-level management and general support. This is all taken care of by us and equipment is always maintained to the highest, most up to date specification.

What’s more, our business phone system pricing is simple, affordable and flexible with no hidden or additional costs.

improved communication with infinitel business phones

Improve Communication

Our business phone systems are not only cost-effective, but they can enhance your business’ communication capabilities as well. In addition to all the essential features you get from a traditional phone system, our business telephone systems offer far greater flexibility, accessibility and compatibility.

Whether you choose direct routing for Microsoft Teams, CloudFusion or 3CX, your users can make calls from anywhere with an internet connection. To place and receive calls, Phone System users can use their mobile devices, a headset with a laptop or PC, or IP phones.

scalable business phone systems with infinitel

Easily Scalable

With traditional on-premises solutions, you often have to plan and pay for future growth before you even need it. With Infinitel, your business phone system can be easily adjusted to meet your business needs; adding, changing, moving users as needed.

If your business is expanding, your service can be quickly and seamlessly expanded to meet your growing demands. Or, if you’re going through a period of downturn and need to streamline operations, you can simply scale back your service. We know how difficult it can be to predict the future and how quickly things can change, which is why our office phone systems are nimble, flexible and adaptable to suit you.

global reach with infinitel business phone systems

International Coverage

Whether you are looking to collaborate across multiple offices in different geographies or improve the customer experience for your international customers, we can help you to achieve borderless communications.

Infinitel’s business phone systems provide global coverage and international accessibility, allowing you to easily communicate with anyone in the world while maximising your investment. Our choice of phone systems connect your business to the world with full PSTN replacement in 40+ countries and number coverage in 100+ countries.

boost business productivity with infinitel business phone systems

Boost Productivity

As your business grows, Infinitel’s business phone systems can help you maintain and improve productivity.

With a VoIP business phone system, your phone system users can make calls over the internet. So, wherever you have an internet connection, you can connect to your office phone system. Whether that’s in the office using a VoIP handset, or via a smartphone internet browser when it’s connected with 4G or Wi-Fi. Our business phone systems make it easier to keep up with colleagues, customers and suppliers, wherever you are. Helping your business stay productive and boosting your bottom line.

Our CloudFusion, Cloud 3CX and direct routing for Microsoft Teams, business phone systems let your employees manage calls from anywhere with an internet connection. You’ll get all the phone system features you need – wherever you are.

high quality business calls with infinitel business phone systems

Clear, High-Quality Calls

At Infinitel, we guarantee the highest audio quality and an overall exceptional call experience for our users. Our phone systems are hosted in a highly diverse carrier network, and each segment of our voice platform can operate in the event of hardware or interconnecting outages by virtue of the design.

We are so confident of our infrastructure that we offer a 99.999% uptime SLA and 24/7 support from our dedicated support team of experienced engineers, so you can rest assured your business phone system works exactly as it should, every time.

You need to know you’re getting the best solutions for your business. That’s why Infinitel works with only the best service providers and manufacturers such as Yealink, Fuse 2, Ribbon, Mikrotik and more. Working closely with world-class technology partners ensures we are providing our customers with reliable, high-quality services which work perfectly for your business.

feature rich business phone systems with infinitel

Additional Functionality

Infintel’s business VoIP (Voice over Internet Protocol) phone systems deliver business phone services with all the features organisations expect from a traditional phone system – plus unified communications. Services such as instant messaging, smartphone apps and more.

By unifying phone calls, video conferencing, email, team messaging and so on, users can share and access data all from one central platform, collaborate in real-time and hold audio and video conferences with multiple people.

No matter how big or small your company is, our VOIP business phone systems can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.

Can’t decide? Get in touch

With so much to choose from, it can be difficult to decide which phone system is right for your business. That’s why our experienced team is standing by to offer expert advice and find the perfect solution for your requirements, all while delivering outstanding customer service. We’re always on hand to help secure you the best deal for your business.

If you want to speak to a member of the team, or you need advice on choosing a business phone system, don’t hesitate to get in touch. Discover why Infinitel is the UK’s leading phone system provider, trusted by business owners around the world to provide modern, cost saving, and efficient office phone systems.

“After having problems with a previous IP phone service provider we decided to move to Infinitel after a recommendation. Andrew kept me informed all the way through the switch over process which was smooth and simple. Since then Andrew has always been available to speak to and quickly rectified any teething problems we had. I would highly recommend Infinitel for internet phone services.” Mark Sidebottom - World Heat Cylinders

Business Phone System FAQs

What is a business phone system?

Business phone systems provide the necessary framework for businesses to make and receive calls. They encompass a range of technology, from the key telephone system to the private branch exchange (PBX). Business phone systems ensure efficient communication between customers and employees by offering advanced features such as call forwarding, auto attendant, and voicemail, which in turn can increase productivity, improve customer service, and save money.

Business phone systems offer a wide range of features such as call forwarding, auto attendant, and conferencing that allow businesses to stay better connected with their customers whether in the office, at home, or on the go. Voice over Internet Protocol (VoIP) technology provides businesses with an efficient solution to manage all of their communication needs while keeping costs down.

Are business phone systems reliable?

Business phone systems are much more reliable than traditional phone networks, which is why thousands of businesses across the UK have already made the switch with Infinitel.

Our phone systems are hosted in a highly diverse carrier network, and each segment of our voice platform can continue operating even in the event of hardware or interconnecting outages. We are so confident of our infrastructure’s reliability that we offer a 99.999% uptime SLA.

If you do happen to run into any issues, the Infinitel team are available 24/7 to support you. Unlike most business phone system providers, we assign an experienced account manager to each of our customers who will constantly monitor your system to ensure everything continues to run smoothly and fix any issues before you even know about them.

How do you set up a business phone system?

By implementing VoIP and cloud-based solutions across your business, you can set up your own business phone system quickly and easily with minimal upfront costs. Our team will guide you through the set up process and are available 24/7 should you need any assistance.

What is the best business phone system for remote working?

All of Infinitel’s business phone systems are optimised for remote working, regardless of whether you choose direct routing for Microsoft Teams, 3CX, or CloudFusion. Our business phone solutions allow your employees to make and receive calls from anywhere with an internet connection and across any device, whether that’s their mobile phone, laptop or PC headset, or an IP phone.

What do I need to make a VoIP call?

To make a VoIP (Voice over Internet Protocol) call, all you need is a reliable internet connection and a device that will allow you to make and receive calls, such as a mobile phone/cell phone or laptop. A VoIP system can help your business to save large sums of money by dramatically reducing your office telephone bill and eradicating charges on international calls, plus your users will benefit from clear, high-quality audio.

Can I keep my business phone number when I switch to VoIP services?

As a business owner, you’ll want to keep the same phone number so that your customers can contact you quickly and easily without having to search for a new number.

This is why Infinitel’s business phone solutions allow you to easily transfer your existing phone number over to a new system, giving your business the continuity it relies on to maintain success.

Are there long distance charges for VoIP?

VoIP (Voice over Internet Protocol) technology has revolutionised long-distance calling by eliminating the long-distance charges that are associated with traditional landline telephone calls.

VoIP allows users to make free international calls from anywhere in the world as long as they have a stable internet connection, making it a much more cost-effective solution for business communication.

Is the quality of VoIP calls good?

At Infinitel, we guarantee the highest audio quality and an overall exceptional call experience for our users. We work with only the best service providers and manufacturers to ensure that our customers are provided with reliable, high-quality business phone system solutions that meet the needs of your business.

What is the difference between key telephone systems and PBX systems?

Key telephone systems (KTS) and private branch exchange systems (PBX) are both business phone systems used to manage communication between multiple phones. However, while KTS relies on user access codes, PBX systems use advanced technology to connect multiple phone lines.

PBX uses advanced features such as automatic call distributors and VoIP devices to control communication across your business, while KTS is not automated and does not rely on the latest technology.

What is SIP trunking?

SIP trunking allows businesses to make and receive voice calls directly over a data connection. Previously, the only viable method of providing business-grade telephone lines to a PBX was ISDN, which can be expensive and inflexible. By contrast, SIP trunking offers a cost-effective solution by connecting your VoIP system with a Public Switched Telephone Network (PSTN).

How secure are Infinitel's business phone systems?

Infinitel’s business phone systems provide businesses with a secure and reliable communication platform. We work in close partnership with some of the industry’s leading vendors and manufacturers including Ribbon, Fuse2, and Yealink to ensure that our systems will keep your data safe. Thanks to security features such as encryption, two-factor authentication, and advanced firewalls, you can rest assured that your private information is protected.

Business Phone Systems

Improve your communications
with infinitel’s business phone systems